The Ohio Department of Insurance's mission is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers. To accomplish that goal, it is important that we consistently regulate Ohio's insurance laws.
On February 12, 2008, Governor Ted Strickland signed Executive Order 2008-04S Implementing Common Sense Business Regulations.
The Governor's Executive Order required the creation of a regulatory ombudsman position in the Agency. Anne Jewel is Ohio Department of Insurance's Regulatory Ombudsman. As ombudsman, Anne acts as a problem-solving liaison between the Agency and those affected by its rules and processes. For example, the ombudsman is here to assist consumers who have gone through the Agency’s Consumer Services process and are not satisfied with the outcome. For questions or concerns, please contact email ombudsman@ins.state.oh.us or call (614) 644-2651.